Privacy Policy

TOMOEGAWA CORPORATION and the Tomoegawa Group companies (“the Company, etc.”) comply with laws and ordinances regarding the protection of personal information of the countries where the Company, etc. are located as well as the General Data Protection Regulation (GDPR) (“Privacy Laws and Ordinances”) in handling the personal information collected from you, as well as collect and use personal information appropriately. This Privacy Policy explains the types of personal information the Company, etc. gather from you, why the Company, etc. use personal information and its legal grounds, businesses that share personal information with the Company, etc., storage of personal information, security measures taken by the Company, etc., the rights you can exercise regarding the use of personal information by the Company, etc., how changes may be made to this Privacy Policy, and who to contact at the Company, etc.


The definition of the terms used in this Privacy Policy is as follows.


Companies which TOMOEGAWA CORPORATION has 50% or more of direct or indirect voting rights (excluding holding companies)


Means any information relating to an identified or identifiable natural person which will be used by the Company, etc.


General Data Protection Regulation


Means any operation or set of operations which is performed on personal information, whether or not it is performed by automated means. The operations refer to collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.



Means users who provide personal information to the Company, etc. through the inquiry form on the Company’s website or another method, pertaining to the products and services of the Company, etc. or the recruitment activities of the Company, etc.


A system by which information about the user who accesses the Company’s website is temporarily recorded on the user’s device. This technology allows the Company to collect data, such as the history of the user’s visit to the website and history of the user’s activity on the website.

Personal Information the Company Will Collect

The Company, etc. may collect your personal information in a variety of situations, including receiving inquiries or orders from you regarding the products and services of the Company, etc. The Company, etc. collect the following personal information :

  • Name of your group or organization, your address, your name, your contact information such as e-mail address.
  • History of access of the Company’s website (including name of internet service provider, access date and time, and IP address). The Company’s website uses cookies.

The Company, etc. do not collect sensitive personal information, such as genetic and health data.

Purpose of Using Personal Information and Legal Grounds

The Company, etc. will use the personal information it collected from you for the following purposes :

  • To implement liaison, contracts and negotiation, etc. necessary for business deals
  • To provide information on the products, services or exhibits of the Company, etc.
  • To respond to complaints regarding the products and services of the Company, etc.
  • To use in marketing activities carried out by the Company, etc.*
  • To contact and provide information to applicants in the recruitment and hiring process carried out by the Company, etc.
  • When the Company, etc. uses any information, including your interests, preferences and browsing history, acquired from any third party other than us by linking to your personal data already in our possession, the Company, etc. will obtain your prior consent and use such combined information within the purposes of use listed above.

Notwithstanding the above, the Company, etc. may use your personal information if the Company, etc. gather your information based on your consent, or if the Company, etc. need to handle the information in order to comply with its legal obligations.
If the Company, etc. use your personal information for purposes other than the above, they will provide additional information related to such purposes.

Safety Control Measures

The Company, etc. will take measures for proper management of personal information to prevent leakage, loss or damage as follows :

Formulation of basic privacy policy

This policy is set to ensure proper handling of personal data and inform you of contact information for inquiries and complaints.

Establishment of rules concerning handling personal information
  • Formulation of personal information protection rules applicable to each stage of acquisition, use, storage, provision, deletion and removal regarding handling methods, persons in charge/personnel and their responsibilities.
Organizational safety control measures
  • Assignment of persons in charge of handling of personal data
  • Limitation of the scope of personnel who may handle personal data and the scope of personal data handled by such personnel
  • Establishment of systems to report to supervisors in case of occurrence of violation, or the likelihood of violation, of applicable laws and regulations or company rules
  • Establishment of systems to conduct periodic self-inspections of the status of handling personal information
Personnel safety control measures
  • Periodic provision of information and education with employees on matters that require attention to handle personal information
  • Provision of matters related to confidentiality of personal information in the employment rules
Physical safety control measures
  • Restriction of entry of employees to the areas where personal information is handled, limitation of bringing equipment, and prevention of unauthorized persons from accessing personal information
  • Taking measures for prevention of theft or loss of equipment, electronic media and documents, etc. by which personal information is handled
  • Taking measures to prevent personal information from being easily identified when carrying equipment and electronic media, etc. by which personal information is handled in the office or elsewhere
Technical safety control measures
  • Implementation of access control to limit the scope of personnel and personal information to be handled
  • Introduction of structures to protect the information systems that handle personal information from unauthorized external access or illegal software
International transfer

At present, the Company, etc. does not entrust handling of personal information to any person overseas or does not receive personal information from any third party overseas, etc. If such handling occurs, the Company, etc. will take necessary safety control measures based on comprehension of the systems for protecting personal information in such relevant countries. The Company, etc. will also release relevant information on our website, etc. and revise this policy.

Joint Use of Personal Information

All of your personal information that the Company, etc. collected will be shared within the Tomoegawa Group and among its partner businesses in order to support the above purposes. The name, address and name of representative of a company responsible for the management of jointly-used personal data are as shown at the end of this privacy policy.


The Company, etc. will not retain the personal information they collected for a period beyond the limit necessary for fulfilling the purposes for which it was collected. In addition, if the personal information becomes unnecessary in light of the purposes for which it was collected, the Company, etc. will erase the relevant personal information.

Your Rights

You are entitled to the following rights regarding the personal information held by the Company, etc. :

  • Right to access, correct, erase, and restrict use of personal information
  • Right to file a complaint regarding the handling of personal information
  • Right of data portability (right to directly transfer your personal information)

Changes to This Privacy Notice

This Privacy Policy may be subject to change due to revisions of Privacy Laws and Ordinances or the circumstances of the Company’s website. If changes are made to this Privacy Policy, they will be posted on the Company’s website to notify you of the changes. The changes will be indicated at the top using track changes. A summary of the changes will also be posted if significant changes are made.。

Request to Disclose Retained Personal Information

The Company, etc. will respond, without delay, to a request from the individual concerned or such person's representative to disclose his/her information in connection with its retained personal data, except as specified below. In the event that the Company, etc. determines not to disclose such personal data or if such retained personal data does not exist, the Company, etc. will notify the requesting person of that effect.

  • When disclosing personal information is likely to harm the life, body, property or other rights or interests of the person or third parties
  • When disclosure is likely to significantly impede the proper execution of the business of the Company, etc.
  • When disclosure violates the laws and regulations

The Company, etc. will also respond to a request from the individual concerned or such person's representative to correct, add or delete or to suspend or terminate the use of, erase or suspend third party provision of his/her information in connection with its retained personal data after verifying the request and in accordance with the laws and regulations.
Please contact us by mail, e-mail or fax at the following contact information shown in Article 10.

Contact Information

If you have any questions or complaints, or if you wish to exercise your rights of this Privacy Policy, please contact us at the following e-mail address or fax number.

Department in charge

General Affairs& Compliance Office

Reception hours

8:30-12:00, 13:00-17:00, Monday to Friday
(Except national holidays, summer holidays and new year holidays)


3-1 Mochimune tomoe-cho, Suruga-ku, Shizuoka-shi, Shizuoka, Japan

E-mail address




If a Tomoegawa Group company posts a privacy policy that is different from this Privacy Policy and the content of the two policies are inconsistent, the privacy policy of the Group company shall prevail in the region where the Group company is located.

President and CEO Yoshio Inoue
2-1-3 Kyobashi, Chuo-ku, Tokyo, Japan